#motofail no ICS for Atrix 4G

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I reserved judgment until I saw that they officially are denying us an upgrade. This is really a poor move on Motorola Mobility’s part as the hardware in my flagship phone is more than capable of handling any Android OS we can throw at it. The trouble is, we need a newer kernel to compile and the supporting libraries for a few bits. I’ve always thought Moto provides sound products, built tough and a great user experience. Now I don’t think I can purchase another.

posted 9:02 PM by Matt (Forums Manager) Permalink
I have some information on this, in a message from Punit Soni, the new software lead at Motorola.

Motorola Mobility continues to review how each device can deliver the very best experience possible, and at times, this can mean making tough choices – especially as it relates to Android software upgrades. Today, we need to let you know about some tough choices related to Android 4.0 Ice Cream Sandwich upgrades. Specifically, ATRIX 4G, Photon 4G and Electrify will not receive the ICS upgrade, but continue to be supported with maintenance releases to ensure optimum performance for the consumer.

We are committed to being more transparent than ever on our software upgrade strategy – even when we’re delivering news consumers may not want to hear. We are doing everything possible to continually improve our communication with you and make sure you are a satisfied customer. That’s why we recently announced our $100 rebate program for owners of these and other devices launched in 2011 and beyond that won’t get Android 4.1 Jelly Bean. This program starts in the U.S. this fall, and we are working to expand it to select regions around the world. Please watch for updates at motorola.com/tradeup.

My next phone will definitely be a Google phone, so I don’t have to deal with this bullshit.

they got me again – travel nightmare v2

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After the nightmare Sunday, I thought I’d be in the clear for my return to DFW. As I found out, this was not the case!

9-Aug 14:00 Arrive LGA
AA 763
Delay
15:00 Delay
15:20 Board
15:30 Pilot informs 30 plane line ahead.
18:40 Reach runway and turned back
18:40 Flight canceled
No more flights today
20:00 Check in World Center
10-Aug 9:00 Delay
AA 751
10:30 Delay
12:00 Arrive LGA
16:00 Board
19:00 Land DFW

it was bound to happen – travel nightmare

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I’ve been flying to New York City for the past year. Every now and then there are a couple of hiccups along the way – no big deal. Sunday was another story though — full on regurgitation. Here’s a rundown of my afternoon/evening/night:

AA experience Aug 05, 2012

7/22 ticketed flight 740 (GPQGIE/0012311759317)
8/5 14:00 Arrive at DFW
8/5 Delay email
8/5 Delay email
8/5 Delay email
8/5 Receive cancellation email
8/5 16:37 Call AAdvantage desk to rebook
Agent said I was confirmed on 742 and to see gate for seat/boarding pass.
Asked agent if upgrade was carried over, she informed me no, but went back and added it
8/5 En route to new gate, receive email from AA system
Email states rebooked for morning of 8/6
8/5 Gate agent has no record of me for 742
Advises I am booked next morning
Standby list already 40+
8/5 17:08 Call AAdvantage desk to find out why I am not on 742
Luther Edwards investigates
Mentions my flight was changed from 740 to 742 on 7/22 — impossible
Investigates further and informs me that there is no record of me speaking to AAdvantage agent previously
Several calls to helpdesk were made
Books me on Delta 5839 locator F8VZD5
8/5 Arrive at Delta gate to retrieve boarding pass
Agent claims I have no ticket number despite having record locator
Agent calls help desk and finally prints boarding pass
8/5 Gate change for 5839
8/5 Arrive at gate for 5839 told to board 6014
Get new boarding pass
Plane already full and must gate check carry-on
8/5 23:00 Arrive LGA
Deplane via stairs
Take bus to terminal
Retrieve bag
Wait in hour long cab line
8/6 00:30 Arrive at destination

Somewhere someone didn’t do their job and I believe it was the first agent I spoke with at AAdvantage. I think she circumvented the system and changed my original booked ticket and then immediately after that, the automatic accommodation system came along and switched me to the next morning as it thought I was still on the original canceled flight. I am thankful for Luther Edwards though as he was able to get me to my destination. He couldn’t provide an explanation, but got me where I needed to be without having to take the morning flight. Thanks!